Enhance service provider communication with AI-powered smart replies and conversation assistance
AI analyzes incoming messages to understand context, intent, and required information.
System generates contextually relevant responses based on message history and best practices.
AI improves over time by learning from user selections and conversation outcomes.
How to use: This demo shows how the AI Communication Assistant helps service providers respond to customer inquiries. You can:
Select a scenario above or type your own message below
Hi, I need help with a leaking pipe under my kitchen sink. How soon can someone come out?
Thank you for reaching out! I'd be happy to help with your leaking pipe. We have availability tomorrow between 9am-12pm or Wednesday 1pm-4pm. Would either of those work for you?
I understand how urgent a leaking pipe can be. We can have a plumber at your home within 3 hours today for emergency service, or schedule for tomorrow at a lower rate. What would you prefer?
Thanks for contacting us about your leaking pipe. Before scheduling, could you tell me if you've turned off the water supply to that area? I'll get a plumber out to you as soon as possible.
Providers save an average of 5.2 hours per week on customer communications.
94.3% of AI-suggested responses are accepted with minimal or no edits.
Customer satisfaction scores increased by 32% after implementing the assistant.
Thank you for your interest in our bathroom renovation services! I'd be happy to provide a free estimate. Could you share some details about the scope of your project and your timeline?
I have availability this Thursday at 2 PM or Friday at 10 AM. Would either of those times work for you? I'll need about 45-60 minutes to properly assess your project.
I've attached a detailed quote based on our discussion. The total includes all materials, labor, and permits. Please let me know if you have any questions or would like to make any adjustments.
I understand your concerns about the timeline. While we typically estimate 3-4 weeks for this type of project, we can prioritize certain aspects to ensure your primary bathroom is functional within 2 weeks. Would that work better for your needs?
Communicate with customers in 37 different languages with automatic translation.
Detect customer sentiment and adjust response tone accordingly.
Schedule and send automated follow-up messages based on conversation context.